The Client(s) is liable to claim for a refund in a case where:
a) Given wrong and untruthful advice with regards to his/her application/case resulting in a negative decision.
b) Unable to get Visa/Migration due to the company’s misguidance.
Please note that a client will not be issued a refund should the client wish to end their agreement with the company before the time of UAE Visa Portal submitting the client’s Visa application.
Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.